Concerned about broadband
Internet speed is not standard unconditional payment is accused of gimmicks
Beijing Unicom has recently launched an unconditional broadband broadband rate non-payment, but the move also led to a lot of controversy, many users think this is just a gimmick, the operator's own speed test results always show compliance, the credibility of the results How high? How can we pay the bill?
This reporter also learned that due to controversial test results, no broadband service provider in the province to launch similar compensation measures. The Ministry of Industry and Information Technology (MIIT) has said it will unite with third parties to speed up "Fixed Broadband Access Rate" and release it to the public, but it has never been followed.
The rate is tricky
"Broadband speed water is still" criticized by many consumers is still a problem, May 17 Beijing Unicom broadband services to upgrade, shouting out the "broadband rate non-compliance unconditional payment." Beijing Unicom through the Beijing speed broadband speedometer speed measurement, the effective speed results did not reach the signing rate and can not be repaired within 7 days of Beijing Unicom cable broadband public users, Beijing Unicom unconditional one-time compensation for users of broadband subscription packages a month, and self-repair times unsuccessful From the beginning of each month, pay 20% of the basic broadband package fee every month until repaired.
Many users reflect that not only is the actual network speed of their own experience is not as fast as nominal, the rate measured by other tools is always much lower than the official rate measured by the operator platform. For example, when there are few people, At 4 o'clock the speed is up to the standard, and at 89 o'clock or on the off day, the rate is very low. Operators simply can not do it in a quality manner. This is just a way of drawing money to attract money and make money. Some users have questioned: "The operator's own speedometer platform always shows the result, and how credible is the result? How important is unconditional payment?"
Can the results of other speed measuring tools be adopted? A recent user told reporters that at home with 12M broadband, but the actual use of the feeling is far less publicized so fast, often with 720P HD video playback intermittent. He said that according to data released by telecom operators, 12M broadband should have a downlink rate of 921-1228KBps in general. However, the actual result is not so. Only the operators' official speed measurement has reached this standard. The remaining speed measurement tools show that the speed of the network is only half or even one eighth of the official standard. He said "every time you make a complaint, the rate increases." Reporters in the user's home test, a bit, four kinds of speed measuring tools to measure the difference between the results actually more than 8 times.
Guangdong Telecom acknowledged congestion at peak times
For the user to reflect the broadband rate "short jin short" problem, Yang Xiaofeng, deputy general manager of Guangdong Telecom believes that China Telecom to provide users with the bandwidth will not be "short for two", but can not guarantee that all user access can be used with this rate.
He believes there will be some differences between the actual speed of broadband and the speed of publicity. This is like opening a 100-M road. If the car is too heavy, the traffic will be congested. In particular, the actual speed may drop during the peak of the visit. As the Internet access speed involves "user computer - operator room - Web server" and other links, the actual access speed or there are more variables.
He said that in addition to the size of the user's visit, the factors that restrict the speed of website visit include the situation of the website server, the performance of the user terminal, the pros and cons of the router and the standard, even the difference of the computer operating system and the browser will affect the visit website The actual speed.
Regulatory: Who should do the referee?
For the huge differences in the speed of different tools, many users are bewildered: "In the end who should believe?" MIIT has said that the Communications Authority will jointly third parties on the "fixed broadband access rate" to speed and release to the community. However, the reporter learned that this matter has not been below. Some experts said that at present there is no authoritative third-party broadband speed measuring mechanism in China. (Reporter Xue Song)