Extracts from RBLandmark.com:
The Illinois General Assembly recently issued an order for small towns statewide to merge their emergency police and fire dispatch centers by mid-2017. This directive has left many municipalities scrambling to either join existing dispatch hubs or establish their own. By July 1st, the state requires detailed written plans outlining how these consolidations will proceed—a challenge that has prompted Brookfield, North Riverside, and Riverside to collaborate on creating a joint dispatch center.
Tentatively named WC3, the new dispatch center will be housed within the North Riverside Police Department. It will operate under the oversight of a board of directors, responsible for appointing an executive director to oversee daily operations. Just last month, all three communities finalized a consulting agreement worth $25,000 with Northbrook-based GovHR USA to help implement the project. Representatives from each village, including village administrators, police and fire chiefs, and dispatch supervisors, have been regularly meeting with Paul Harlow, a former village manager and public safety director of Glencoe, who serves as the consultant for this initiative.
Last summer, the General Assembly passed a consolidated dispatch law requiring towns with populations under 25,000 to integrate their services. The cost of establishing the joint dispatch center will be shared equally among the three municipalities. The process involves numerous complexities. Besides upgrading the North Riverside dispatch facility to accommodate a third position and additional equipment, Brookfield does not currently share the same dispatch radio frequency as Riverside and North Riverside. Furthermore, Brookfield belongs to a different fire department mutual aid district. Another challenge lies in the fact that the records management systems used by North Riverside and Brookfield differ from those used by Riverside. All dispatchers will also require training in Emergency Medical Dispatch (EMD), a more advanced service mandated alongside the consolidation. While some current dispatchers have undergone EMD training, none of the three towns currently offer this service due to the requirement of having a second dispatcher available around the clock.
All three towns have committed to retaining their full-time dispatchers, but the future status of part-time staff remains uncertain. Ultimately, these dispatchers will transition from being municipal employees to employees of WC3, necessitating the creation of a new collective bargaining unit for these workers, who were previously part of three distinct units.
Another significant change resulting from the consolidation will be the elimination of 24-hour staffing at the front desks of both Brookfield and Riverside police departments. During late-night shifts, North Riverside will maintain dispatch personnel to handle walk-ins, but a phone or video communication system will need to be installed at Brookfield and Riverside to enable individuals visiting these departments to contact a dispatcher in North Riverside.
In June, all three municipalities will sign an intergovernmental agreement to establish the WC3 board, which will consist of officials who have been informally collaborating with the consultant. These discussions have been ongoing for several months, and the goal is to ensure a smooth transition while addressing the unique challenges each community faces.
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